Shipping & Returns

Shipping

Currently, we ship only to destinations within the borders of the Republic of South Africa. If you are a customer outside the borders of the Republic of South Africa and you would like to purchase our Saffron (Crocus Sativus) bulbs then please contact us by email at info@afrisaff.com 

Refund and Return Policy

In the unlikely event that you are not entirely satisfied with your purchase, you may request a refund within 14 days from the date of receiving your purchase by notifying us by email at info@afrisaff.com

Please remember to quote your order number in the subject line of the email.

Things to remember when requesting a refund:

  • Send an email within 14days after the date of receipt to info@afrisaff.com, quote your order number in the subject line of the email.

  • Ensure the product is in its original packaging and undamaged. We will inform you when our couriers will collect.

  • When 14 days have passed after the receipt of your order we can unfortunately no longer accept the return.

  • If the item returned is not in its original packaging or the product has been damaged not due to our own fault we cannot accept the return.